SHUJAAZ: CHIEF OF STAFF

SHUJAAZ: CHIEF OF STAFF  

 Location: Nairobi,Kenya
 

About Shujaaz Inc 

Shujaaz Inc is a B-Corp certified social impact business that makes social impact brands and ventures for young people in East Africa. We believe this generation can transform our global society for the better, that’s why we work to break down barriers – so young people can take control of their future. 

We launched ‘Shujaaz’, our first youth brand and our namesake, in 2009. Today, Shujaaz is one of the world’s most successful media for social change programmes, reaching 60-70% of 15-24 year-olds in Kenya with authentic, trusted, barrier-breaking media.  

Shujaaz media connects young people with the knowledge, self-belief and inspiration they need to imagine the future they want – and the support to make it happen. We call it the superpower of story, and it works. Our digital users earn $21 more a month than non-fans and they’re 43% more likely to use condoms. Urban teenage girls in our network are 2.7x less likely to get married in their teens and 2.4x more likely to choose to delay childbirth, than their peers.  

We are seeking a dynamic and experienced CHIEF OF STAFF to partner with Shujaaz’s Managing Director in driving operational excellence, as we design and implement an innovative strategy to secure Shujaaz’s growth and sustainability for the future.  

Role Summary
As the Chief of Staff you will be a key strategic partner to the Managing Director, helping to ensure Shujaaz’s productivity & effectiveness. From day one, you will have an immediate impact on our productivity by supporting to streamline strategic initiatives, tightening processes and improving communication throughout Shujaaz by fostering a high-performance culture of collaboration and efficiency.  

The ideal candidate will have proven success in a business management role, with a special focus on executive-level advising and interdepartmental collaboration. This role is ideal for someone who is process-driven, highly organised and excels in relationship management. 

Key Responsibilities 

• Strategic Support to MD: work closely with the Managing Director, providing effective support and coordination by coordinating and facilitating executive-level meetings and by ensuring timely and accurate information flow through Shujaaz. Help to prioritise and manage key business initiatives, acting as a trusted advisor and sounding board. Provide operational troubleshooting and hands-on support to MD to address challenges as they arise, ensuring quick and effective solutions. 

• Supporting Operational Excellence: Identify and implement measures to improve operational efficiency by identifying areas for improvement and increased efficiency. Help to optimise internal processes across all departments and foster collaboration and synergy across different departments.  

• Strategic Planning & Execution: support the development and execution of strategic initiatives, ensuring strategic planning, monitoring, reporting and timely completion of strategic plans.  

• Change Management & Project Management: Support change management initiatives within Shujaaz and provide project management support for key initiatives. 

• People & Culture: Support the MD & Head of People to design and implement effective performance management practices and initiatives that will foster employee engagement and a positive organisational culture that will result in motivated, high-performing teams and organisational cohesion. 

Key Qualifications 

• Proven experience in operations or strategy roles, ideally within top-tier consulting firms.  

• Strong track record of managing complex projects with multiple stakeholders. 

• Exceptional organisational and process management skills. 

• A collaborative team-player who excels at working with cross-functional teams. 

• Strong communication skills, able to work effectively with people at all levels. 

• Demonstrated ability to thrive in fast-paced, mission-driven environments. 

• Experience in East Africa is a plus, but not required. 

What We Offer 

• A unique opportunity to work in a fast-growing social venture that’s reshaping the media landscape in Africa. 

• Broad exposure to all areas of business, from business development to international development, to data led decision-making to social impact and communications. 

• The chance to build a network across East Africa and beyond, working with international development organisations, commercial partners, media networks and youth-led initiatives. 

• A collaborative and supportive work environment, with opportunities for personal and professional growth. 

How to Apply: If you’re a driven operations professional with a passion for social change, we’d love to hear from you. Please send your CV and cover letter to jobs@shujaazinc.com by December 6th.  

Shujaaz Inc is an equal opportunity employer and we’re committed to creating an inclusive, welcoming environment for anyone who wants to work with us. We believe that for creativity to flourish, everything about how we work must have diversity at its core. If you have a disability or special need that requires accommodation, please let us know and we will do everything we can to accommodate.  

Shujaaz Inc is an equal opportunity employer and considers applicants for all positions without regard to race, religion or belief, sex, age, national origin, marital status, gender identity, physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.